VICTOR LE VAVASSEUR

Continuous improvement for Maintenance, Mining, Health & Security, Power supply , Supply Chain.
Energy optimisation: launch of a 12 MWp solar farm from scenarios valuation to corporate approval & feasability study. Savings up to 6M L of fuel yearly.
Workshop on process mapping, root cause analysis & optimisation for mobile maintenance & purchasing.
Improved data based decisions for departments managers and directors (Visual management, user-friendly excel dashboards as a preliminary step for BI)
Trained 140 workers & 25 supervisors in small workshops to apply the lean methodology in their daily tasks.

Cross-channel sales-lead generation for all Brands, GEOs and Industries of Dassault Systèmes:

Marketing automation: Customized workflows implementation - Increase of worldwide operational efficiency and responsiveness - Data-driven lead conversion into prospects

Telemarketing agency management: Regular follow-up of performance - Encouragement of deep cooperation between corporate teams and service provider - Improvement of the customer experience (Live Chat and Calls)

Database management: Contact creation - Record of detailed prospect interactions and behaviors - Awareness raising on best practices and use of CRM Adobe Campaign (former Neolane)