MYRIAM DELBOS

Client Interventions in the field of Information Systems. Versatile technical-functional profile.
- IT project and program management
- Oversight of operations and infrastructure
- Information systems security / Cybersecurity / ISO 27001 / BCP and DRP
- Audits of existing systems
- Gap analysis / PDCA / Cost, schedule, performance analysis
- IT governance / PMO
- Transformation projects
- ERP implementation and roll out
- Change management
- ITIL processes
- Agile methodologies / Waterfall
- Team / transition management
- International context (English/Spanish)

- Managing the LVL Medical IT System Department (Software domains managers, IT infrastructure team and external resources) – (10/15 people)
- LVL Medical executive board participation
- Managing Business and Technical support team
- Assessing the IT needs of employees and departments
- IT Portfolio projects management (BUILD and RUN)
- Infrastructure management with HDS conformity
- Managing the relationships with external ressources, editors and IT suppliers
- Negotiating with suppliers, partners and other business experts
- IT Costs management (CAPEX/OPEX) ~3M€
- IT management tools creation
- Implementation of IT governance
- Roadmap IT definition staying up-to-date on current technology

- Managing software domains managers (Finance, CRM, Supply Chain, HR, Operations, extranets, Big Data, BI) and external resources (8/10 people)
- IT Costs management (CAPEX/OPEX) ~1,5 M€
- Team support management (expertise level)
- IT Portfolio projects management (BUILD and RUN)
- Managing the relationships with external ressources, editors and IT suppliers
- Negotiating with suppliers, partners and other business experts
- IT management tools creation
- Implementation of IT governance
- Roadmap IT definition
- IT security / Cybersecurity / Business Continuity Plan / Disaster Recovery Plan

• Core Model definition : International warehousing project
- Multicultural team management (15 persons) >> Multi locations (Germany, England, India, France)
- Capacity planning / Conflicts management
- Principal interlocutor between top management, IT Department and Business teams
- Steering Committee
- Workshops for process analysis and requirements understanding
- Process modelisation
- GAPs management between standard and specific needs
- Engagement management (time, deadline, costs, quality, deliverables…)
- Key Performance Indicator Management

• 19000 Man-Day/ 12000k€ / 40 IT projects (Commercial/Finance/Big Data)
- Reportings automatisation (BO Clarity)
- IT Projects analytical monitoring (features/milestones/budgets/progress..)
- Gantt Macroplannings in Excel
- Three-year IT Roadmap SI
- KPI creation and automatisation
- Capacity plan creation and Capacity planning management
- GPP Clarity / MS Project trajectory definition
- Knowledge management (sharing needs / sharepoint / networks)
- Plannings management and projects interdependencies
- Contractor management (Build and Run projects)
- Comitology / Roadmap committee / IT department committee
- IT project methodology / projects quality audit
- IT project managers coaching / areas for progress / PDCA
- IT PMO and IT project managers training (20 project managers to coach)

• 50 IT products / FAH products line (Finance - ERP SAP – SIRH)
- Target : Improve the overall IT department image into the international subsidiaries
- IT service center creation (4 PMO/CRC)
- KPI / IT improvement areas definition
- Steering meetings / CFM Cross Functional Meeting /Business and operationnal committees
- Support and incident management
- IT and Business principal interlocutor
- Interface management and SAP monthly closure
- IT experts communities creation
- Production KPI (incidents, business, performance monitoring…)
- Poduction management (evolutions, releases management, CAB)
- Review of IT monthly closures processes
- Collaborative tooling management
- IT products lifecycle management (50 products)
- Products and interfaces mapping (Finance / SAP / RH)
- Identity management (GUIDE / Active Directory / Exchange / SIRH processes)

Client interventions :
- BIOMERIEUX
- SANOFI
- FDJ
- GEFCO

- Audit of the current organization
- Dashboards creation / KPI
- Reduce costs reflections
- Steering meetings management (Supervisory Board – Medical Commission – Technical Commisssion – Management Board)
- Processes and internal procedures review
- Strategic consulting

Client interventions :
- La Poste Courrier-Colis
- AIFE
- PSA Peugeot Citroen

• 2011 (3 months) : PSA PEUGEOT Framework study
- Tasks done and in progress analysis
- Problems current status progression
- Key stakeholders interviews / PDCA definition

• 2010 (5 months) : Project Chorus Deployment (accounting management’s redesign project on SAP) in AIFE
- Ministerial steering committees
- Dashboards / KPI
- Project management (Milestones/ plannings …)
- Ministerial support
- Acceptance testing

• 2008 / 2010 (16 months) : SAP ECC 6 FI/CO modules implementation in Enseigne La poste Grand Public
- Workshops for current situation and needs analysis
- Needs functional brief
- General functional specifications
- Workshops for solution validation
- Implementation briefs
- Detailled functional specifications
- CO / CO-PA / CO-OM configuration
- Integration tests with scripts creation
- Acceptance testing / Authorization management (Roles and profiles)

• SAP FI-CO-PS-BW support in RTE EDF Transport
- Key users support
- Remote access and control
- Demands management (information, evolution, bugs correction)
- Knowledge management
- Communication management
- Authorizations management (roles and profiles)
- Problem management

• Training after IT tool deployment : 3500 users / 4 trainers /13 localisations
- User support while IT release
- Project management (Training plannings, material ressources)
- Training monitoring and trainers evaluation management

• MRP Baan IV implementation at the logistic department
- Just In Time approach and Material Requirement Planning management
- Logistic flows management
- Manufacturing delays and external material security threshold
- Users support
- Training