MARLENE STÖTTINGER

As part of the International High-End Business Development team, I support various projects related to High Jewelry and High Watchmaking, including:

– Monitoring orders and billing processes
– Updating performance dashboards and business KPIs
– Contributing to internal sales tools and market newsletters
– Assisting with market requests and competitive analysis
– Taking part in collection launch events

Managing and organizing interactive learning materials for the app used by Beauty Consultants across Austria and Switzerland, catering to both the internal and external sales force.

Using Power BI to track user engagement and app usage, providing insights into content performance and effectiveness.

Creating and executing strategies to improve user engagement and boost app activity, ensuring content accessibility in German, French, and Italian.

Curated and administered engaging content for the Learning App used by Beauty Consultants, including information on new products, sales support, and more. Analyzed user engagement and access statistics with Power BI to measure the effectiveness of the content. Developed and implemented strategies to enhance user interaction and app usage.

Developed and created comprehensive training materials tailored to key markets in German, English, French, and Italian.

Collaborated in the organization and execution of premium-events for both sales teams and external sales partners.

Created a quarterly print newsletter for internal sales employees and external sales partners, highlighting key updates, cross-selling opportunities, and selling points for important product launches. This included developing content, designing visual and graphic elements, and coordinating with a graphic service provider for implementation.

All activities and tasks targeted both the Swiss and Austrian markets.

- handling written and verbal correspondence in French/English/German
- processing inquiries regarding current business cases
- conducting industry and market research

- organization and handling of events and openings
- customer service
- administration and correspondence activities
- cataloging and identification of art objects

Academic Tutor for the course "Financial Management" (B.Sc.) and "Behavioral Corporate Finance" (M.Sc.) at the Institute for Finance, Banking and Insurance

- correcting exams and group projects
- supervising exams
- course administration

- sales associate
- individual client support
- procurement of information and product know-how on the product range
- presentation and handling of goods
- compliance of the hygenic guidelines

- researching and writing online articles
- participating in editorial meetings
- conducting interviews and street surveys
- attending press conferences
- transcription of Interviews with Holocaust Survivors
- operating the content management systems

- administrative and office work
- research for local diplomats
- reports on adjacent countries serviced by the embassy