Résumé
Double degree in Strategy & Innovation student at EDHEC business School & Maastricht University.
Expériences professionnelles
Consultant
EY , Paris - CDI
Depuis le 01 septembre 2024
Consultant junior europe
ORANGE BUSINESS SERVICES , Paris - Stage
De Janvier 2023 à Juin 2023
• Enhancing the Aftersales Performance & Transformation project for customer services in Europe
Leading 4 projects: 2 on the performance of European subsidiairies, 1 on the transformation of the Delivery department in Orange Romania, 1 leading program on the skills of the future for customer service in telcos in Europe
• Competitive intelligence and project management of Customer Services and call centers
• Creation of communication tools for the department DCS (Delivery & Customer Services)
• Rolling out the European CSR program for Orange Business
Growth marketing assistant
Numberly (1000mercis Group) , Paris - Stage
De Juin 2022 à Décembre 2022
Within the practice Travel and public companies CRM project management
• Managing and programming one-shot emailing campaign and automatic emailing campaign
2 main customers with a rhythm of 4 campaigns a month on 20 automatic emailings for database of more than 6 million people
• Reporting: performance tracking, analysis, and recommendations
4 reports/ month
Assistante e-marketing et communication
groupe AGRA , Meyzieu - CDD
De Juin 2021 à Août 2021
• Online communication Creating website, community management and content creation
• Strategic marketing & auditing
• Organizing the annual company's congress (120 people - around 120k€ budget).
Business developer
alptis , Lyon - Stage
De Mai 2020 à Juin 2020
Within the training center of a leading insurance company in France
• Sales deal leading (2 to 4 sales a week)
• Business Development (Around 10 new contracts)
• Project management (Leading on the launch of a new training program)
Formations complémentaires
Double Degree Master in Internation Business - Strategy & Innovation
Maastricht University - Strategy
2023 à 2024
MSc International Business – Strategy & Innovation in double degree with EDHEC Business School
Strategic entrepreneurship, Performance management and Strategic execution
Bachelor in Economics & Finance
Université Lyon 2 - Economics
2020 à 2021
Bachelor in economics and finance
Economics, Corporate finance, multi-cultural management
Two-year degree in Marketing & Sales
Université Lyon 1 - Marketing
2018 à 2020
Two-year Degree (Diplome Universitaire de Technology) in Marketing & Sales
Market study, strategic management, CRM, digital marketing, Sales - S4 International track
Associations
Parcours officiels
Langues
Anglais - Courant
Italien - Technique
Espagnol - Notions
Néerlandais - Notions
Français - Langue maternelle
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