FLORENT PALACH

- Définition de la stratégie globale de l'entreprise- Gestion de la relation avec les partenaires financiers- Product manager du site de réservation en ligne et de l'application- Responsable de l'acquisition sur le Web et les réseaux sociaux

Conducting digital transformation projects to support major international companies’ efforts to leverage new technologies, innovative operating models and new ways of working.Skills developed in IT/Digital strategy and transformation, DevOps processes & tools, Agile Arojects, Financial Modelling of IT services, Project Management, Knowledge Management, Customer Relationship ManagementProjects conducted:Banking - Tablet app project in agile modeIndustry – Designing a DevOps Strategic Program- Conducted interviews to assess the maturity level of the firm on DevOps practices- Defined the appropriate target for a DevOps implementation and designed the associated roadmap & costingEnergy - Costing & Pricing of IT services- Analyzed financial data & context to frame the project- Reviewed Costs & Earnings of main IT services with finance controllers and issued relevant recommendationsBanking – Collaborative knowledge management project- Defined the guidelines, planning and budget of the project on 2 years- Analyzed the context in terms of collaborative practices and knowledge management- Build and initiated implementation of collaborative knowledge management processes and toolsPublic sector – Customer Relationship & Deployment Department- Prepared presentations for executive committees, organized and conducted workshops on key subjects- Supported the project manager to update all the company’s computers to a new OS (50 000 workstations)Main internal contribution- Studies on DevOps: how to implement DevOps in IT System Departments?- Studies on Big Data: big data use cases for IT System Departments, Big Data solutions- Leading the Capgemini team in charge of building Consulting case studies and training EDHEC 80 students

Implemented a new tool to monitor and improve the efficiency of a reporting platform used by the group

PMO & Data Analyst. Six-month mission for EDF.