ALINE LAOT

Missions:

- Management of a client portfolio in the traditional circuit
- Monitoring client invoicing in coordination with the Sales Department and Management Control
- Management of backorders (preparation and communication to various departments)
- Updating various client databases
- Tracking various performance indicators
- Acting as a coordinator between the Sales Department, Transport, and Demand Planning
- Collaboration with Customer Service to ensure smooth operations and client satisfaction

Purchasing:
- Conducted a call for tenders for the group's entities.
- Prepared and managed all pre-tender stages, including needs assessment, supplier identification, and internal status review.
- Actively participated in negotiations with suppliers.
- Collaborated with on-site buyers to validate their logistical requirements.

Supply Chain:
- Developed and implemented logistics procedures.
- Carried out an audit of an existing production line in preparation for future projects, identifying areas for improvement and providing strategic recommendations.

Missions realised :
- Welcoming and assisting clients to address their financial needs.
- Performing routine banking transactions, such as deposits, withdrawals, and transfers.
- Collaborating with financial advisors to provide personalised advice.
- Actively promoting banking products and services to clients.
- Participating in awareness campaigns for new products.
- Managing client records administratively with a focus on regulatory compliance.
- Contributing to internal projects aimed at improving operational efficiency.
- Proposing innovative ideas to optimise agency processes.
- Developing professional skills within a dynamic team.
- Receiving mentorship and guidance from banking industry professionals.

Assisted project managers with various marketing initiatives.
Created newsletters, posters, and contributed to a marketing project in B2B, B2C, and B2B2C.
Integrated into a team, providing support with idea generation and process improvement.
Gained experience with new tools (mainly Figma and HubSpot).