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AGNES LARIGUET

CV Lariguet Agnes_Marketing

Résumé

Senior Marketing & Client Experience professional with over 15 years of expertise in Luxury and Consumer industries. Proven track record in developing and implementing innovative client-centric strategies across international markets, resulting in significant business growth and enhanced client experience. Strong expertise in retail marketing, CRM and business development, with demonstrated ability to lead cross-functional teams and drive transformation projects. Result oriented analytical and strategic thinker with excellent stakeholder management skills. Team player with high integrity and can-do attitude, engaging and driving teams to achieve results. Core Competencies: - Retail Marketing: Retail operations, merchandising, in-store activation, client events, budget management. - Client Experience & CRM: Client journey design, CRM strategy, loyalty programs, VIP client management. - Business Development: Market analysis, business planning, strategy definition, performance monitoring. - Project Management: Cross-functional leadership, change management, process optimization.

Expériences professionnelles

Marketing brand manager - travel retail europe

Puig

Depuis le 01 juin 2025

International retail client experience manager

Chopard

De Décembre 2023 à Novembre 2024

• Led the creation and implementation of international retail marketing and CRM strategies.
• Developed Salesforce campaigns and CRM tools to increase recruitment and loyalty across global boutiques network.
• Supported markets in their marketing plans definition and execution.
• Worked closely with cross-functional teams to build a seamless omnichannel experience
• Led projects to enhance client experience.

Regional deputy marketing director - north east asia

PIAGET

De Avril 2018 à Octobre 2023

As Regional Deputy Marketing Director North East Asia (Hong-Kong, Macau, South Korea, Taiwan, Travel Retail; and Singapore, South East Asia, Australia until 2019):

• Translated global strategy into locally-relevant North-East Asia strategy.
• Led NEA Business Planning process, supporting NEA markets in defining robust and coherent commercial and marketing plans in coordination with other departments.
• Set sales budget targets for each NEA market, by network and product segment and managed the NEA sales forecast process.
• Organised regular Business reviews, supporting markets in their performance analyses and identification of corrective action plans.
• Supported markets in defining their distribution strategy.
• Managed NEA Advertising and Promotion marketing budget, ensured deployment with high standard execution, monitored spending and ROI.
• Drove alignment in the preparation and execution of key launches.
• Oversaw market trends and provided feedback to HQ on Asian specificities and product need/gaps.
• Managed transversal cross-functional projects.

Regional marketing & operations manager - jewellery/high-jewellery - apac

PIAGET

De Mai 2015 à Mars 2018

As Regional Marketing & Merchandising Manager Asia Pacific (Hong-Kong, Macau, South Korea, Taiwan, Singapore, South East Asia, Australia, China, Travel Retail):

In addition to the responsibilities described below as Marketing Manager APAC:
• Prepared business and sales performance dashboards to support business decision.
• Prepared client database analyses.
• Ensured stock supported business needs, from sales forecast and assortment definition to stock quantity and stock quality monitoring.
• Defined High Jewellery collection routing across APAC in line with business targets and monitored its implementation.
• Managed a team of four.

Marketing manager apac

PIAGET

De Avril 2014 à Avril 2015

As Marketing Manager Asia Pacific (Hong-Kong, Macau, South Korea, Taiwan, Singapore, South East Asia, Australia, China, Travel Retail):

• Managed business planning and sales forecast process.
• Monitored competition launches and activations.
• Conducted market, sales and consumer analyses with formalized recommendations.
• Coordinated the planning and execution of local key launches with other departments.
• Supported local Retail and Wholesale teams in their Trade Marketing plans.
• Project managed Watches and Wonders Hong-Kong event.
• Managed a team of four.

Product manager

SENNHEISER COMMUNICATIONS , Hong kong - CDI

De Juin 2011 à Mars 2014

Global product manager

SENNHEISER COMMUNICATIONS

De Mai 2011 à Mars 2014

• Analysed customer insight to generate segmentation and devise long term product strategy and roadmap.
• Managed new products’ development from product idea to business case, design brief, validation of product specifications, and early stages of production.
• Created product launch material and campaigns in collaboration with communication team.
• Managed the product lifecycle (forecasting, phase-out strategies, special deals).
• Prepared quarterly reports for board meetings.
• Managed a Junior Product Manager.

Strategic product manager europe

SONY ELECTRONICS

De Avril 2009 à Août 2010

• Managed Europe’s 16 local Product Managers in successfully launching new products and reaching targets (training, assortment definition and launch plans).
• Influenced HQ on long term product roadmap to meet European market needs.
• Established market forecasts for each of the 16 European regions and set market share and net sales’ targets per country.
• Monitored European market evolution through market research, sales data and competitor analyses.
• Prepared performance reports for HQ.

Area sales & marketing manager europe

SONY ELECTRONICS

De Mai 2008 à Mars 2009

• Managed European countries to achieve their budget, guiding them on marketing plans and tactical activities.
• Monitored and reported to HQ on activities and category performance.
• Defined the allocation of the advertising and promotion fund.
• Managed price and product life-cycles.
• Led multidivisional teams on projects aiming at improving internal processes: product launch, line-up optimisation.

Areas sales and marketing manager europe

SONY , London

De Mai 2008 à Mars 2009

European product manager

SONY ELECTRONICS

De Janvier 2007 à Avril 2008

• Defined budget and marketing plan.
• Monitored sales evolution.
• Influenced headquarter throughout the product development process.
• Supported sales teams (sales and marketing tools, pricing, training, presentation).

Product manger europe

SONY , London

De Janvier 2007 à Avril 2008

Channel marketing specialist

SONY ELECTRONICS

De Décembre 2005 à Décembre 2006

Channel marketing

SONY , London

De Décembre 2005 à Décembre 2006

Service marketing

HP , Issy les moulineaux

De Juin 2003 à Juin 2004

Marketing executive

HEWLETT PACKARD

De Juin 2003 à Juin 2004

Parcours officiels

EDHEC GRANDE ECOLE – EDHEC MASTER – NICE – 2005

Langues

Anglais - Courant

Chinois - Notions

Français - Langue maternelle

Allemand - Notions

Compétences

Retail Marketing
client experience
Analytical Skills
Pricing strategy
Business Development
Sales Management
product strategy
Assortment Planning
Product Lifecycle Management
Reporting & Analysis
Marketing Budget Management
Cross-Functional Team Management
Merchandising
Assortment Optimization
Go-to-Market Strategy
Trade Marketing
Global Cross-Functional Team Leadership
Business Planning
Budgeting
Forecasting