VALENTINE SUAREZ

Change Management Consultant on digital transformation in the banking industry
• Created four gamified educational kits for bank advisors, about AI, cross-channel and digital customer relations
• Took over and improved the whole monitoring of the approach (indicators, processes, surveys and tools)
• Developed ergonomic and intuitive monitoring tools, using co-creation workshops and user tests, based on Design Thinking / UX methods
• Managed the financial reporting, billing, indicators and RGPD of the project
Technologies: Excel VBA, PowerPoint, Batch Scripting (.bat)

Contributor to the development of the company's image and lead of university relations
• Took over the “Academic Ambassadors” initiative: yearly objectives and action plan, promotion, supervision of the activities, assets creation for the ambassadors
• Set up two video communication plans (on topics Grand Est Region and Cloud) with appropriate contents and roadmaps, and image rights management
• Created various communication media: photo coverage and processing, filming and editing of over twelve videos, PowerPoints, ...
• Organized internal and external events: biannual review, agency meetings, afterworks, practice meetings

Change Management Cloud Consultant
• Designed a training journey for developers, architects, and other technical positions on cloud computing
• Assessed and prioritized the training topics based on levels and needs by conducting over 60 interviews and creating 30 persona sheets
• Co-created four training courses and assisted the contributors: workshops, redaction of contents, follow-up meetings
• Created over ten video tutorials on the simplification of cloud concepts and on cloud technologies
Technologies: Docker, Kubernetes, Jenkins, Red Hat Openshift

Project Manager Officer (work-study contract)
• Supervised three innovation PoCs using AI, predictive models and blockchain
• Wrote and created presentations for the client and IBM as well as end-of-project summary deliverables
• Managed the monitoring the progress of the projects, financial reporting and funding applications (CAMS and T0 for CIR)
• Co-designed and co-facilitated ideation workshops based on Design Thinking principles.

Executive Assistant / Project Manager Officer (work-study contract)
• Initiated and updated financial reports (revenue forecasts, order letters, funding requests…)
• Created presentations for the internal management, employees and customer
• Gathered and classified information for future audits on Data Security & Privacy
• Designed a training journey on Artificial Intelligence tools developed by IBM
• Analyzed over 200 CVs and contributed to the staffing of 60 FTEs