ALICE MOREL

Explora Project is a French online travel agency specialized in sustainable adventure trips. Its values are physical achievement, reconnection with nature and a limited carbon impact.
Missions:
- Looked for service providers for trips in production.
- Pre-booked and booked services, before and after sales.
- Placed orders before departures (equipment, food, etc.).
- Sales follow-up on online departures.
- Coordination with customer service in the booking of services.

Windigo Adventure is a Canadian receptive tour operator specialized in adventure trips and engaged in sustainable tourism.

Missions:
- Booked services and negotiated with suppliers: accommodation, transport, activities and restaurants.
- Developed circuits, prepared price quotations and wrote trip notes.
- Helped implement internal software change.
- Managed and configured supplier contracts.
- Helped carry out projects on the theme of sustainable tourism.

Internship stopped due to COVID-19.

Nomade Aventure is a French tour operator specialized in adventure trips and engaged in sustainable tourism.

Missions:
- Managed product offering: competitive intelligence, booking optimization, update of travel circuits and offers on the website, pricing administration (benchmark and intranet tools), update of internal documents (photos, data sheets, dashboards, etc.).
- Supported design of circuits: market research, negotiation with service providers, creation of itineraries, shaping of circuits in relationship with the communication team, etc.

Missions:
- Welcoming and advising French and international customers by identifying their needs.
- Increasing turnover by optimizing indicators (average sale amount, transformation rate, etc.).
- Enhancing the customer file and increasing customer’s loyalty.
- Applying the merchandising policy.
- Contributing to the company image.